Contact center software
Contract category profile and market analysis
Total Contracts
2
Total Value
$7,192,450
Average Contract
$3,596,225
Market Trend
2023
2 contracts
avg $7,192,450
Top Suppliers
TTEC Solutions Canada Inc
1 contracts in this category
$7,192,450
Top Buyers
Shared Services Canada
2 contracts
$7,192,450
Recent Contract Awards
| Date | Contract | Supplier | Department | Value |
|---|---|---|---|---|
| 2023-12-01 | Government Contact Centre Services (GCCS) Stream 1 : Enterprise Contact Centre Services ECCS | Avaya Canada Corp. | Shared Services Canada | — |
| 2023-11-22 | CCaaS-1 RFP under Stream 2: Contact Centre as a Service (CCaaS) Supply Arrangement (SA) | TTEC Solutions Canada Inc | Shared Services Canada | $7,192,450 |