Investigative Services

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Tender brief & compliance checklist

AI-generated on 2026-10-16 from the notice and 1 document(s). It can miss or misread details — always check the official documents before bidding.

• The Canada Revenue Agency (CRA) issued a Request for Information (RFI) for external independent investigative services across Canada.
• Services cover two streams: workplace harassment and violence investigations, and discrimination or misconduct investigations related to discrimination, harassment and violence.
• The RFI seeks industry feedback on capacity, service delivery models, qualifications, and pricing; it is not a solicitation for tenders or proposals.
• Responses may be submitted in writing or verbally via virtual session, by email to the Contracting Authority.
• The RFI closing date is October 20, 2026 at 14:00 EDT.
• The CRA intends to publish a Request for Proposal (RFP) for this requirement in the near future.

Compliance checklist (mandatory requirements)

• Responses must be submitted by email to the Contracting Authority
  ✓ Quote found in notice

  “All responses to this Request for Information must be directed in writing and submitted by email to the Contracting Authority.”

• Respondents must provide contact name, email address and telephone number
  ✓ Quote found in notice

  “Respondents are requested to provide a contact name, email address and telephone number when submitting their response.”

• For verbal responses, request a virtual individual session by email before closing date
  ✓ Quote found in rfi-1000572132-en.pdf

  “Respondents must request a virtual individual session to provide verbal responses, and this request must be made by email to the Contracting Authority, before the RFI closing date.”

• Security screening for personnel accessing Protected Information
  ✓ Quote found in rfi-1000572132-en.pdf

  “hold the required security screening level for the work to be performed, granted by the Security and Internal Affairs Directorate (SIAD) of the Canada Revenue Agency (CRA).”

• Data must be processed and stored in Canada, no access outside Canada
  ✓ Quote found in rfi-1000572132-en.pdf

  “The service provider must ensure all data input, processing, storage, accessing, and electronic back-ups are domestically processed and stored in Canada, and access must never be granted to parties outside of Canada.”

• No subcontracting without written CRA approval
  ✓ Quote found in rfi-1000572132-en.pdf

  “The service provider shall not sub-contract any administration of the contract work, unless the CRA provides written approval to do so.”

• Investigator must be trained in investigative techniques and have relevant knowledge
  ✓ Quote found in rfi-1000572132-en.pdf

  “Investigator - refers to someone who is trained in investigative techniques; has knowledge, training, and experience that are relevant to workplace harassment and violence;”

• Investigator must have knowledge of relevant legislation
  ✓ Quote found in rfi-1000572132-en.pdf

  “has knowledge of the Canada Labour Code, the Canadian Human Rights Act and any other relevant legislation to harassment and violence in the workplace;”

Risks and unusual terms

• This RFI is not a solicitation; no contract or commitment will be entered into based on responses.
• The CRA may use non-proprietary information provided in its review and in the preparation of any subsequent solicitation.
• The CRA will not reimburse costs incurred in preparing responses or participating in individual sessions.
• The CRA may reproduce, photocopy or transcribe the response and any non-proprietary supporting documentation for the purpose of its review and inclusion in any resulting solicitation.
• Responses to this RFI will not be used to pre-qualify or otherwise restrict participation in any future procurement process.

Not stated in the available text: Evaluation method and criteria for the RFI; Bid bond or insurance requirements; Site visit requirements; Minimum experience requirements (specific years or number of investigations); Contract term or duration; Specific security clearance level (e.g., Reliability, Secret); Budget or pricing information; Trade agreements applicability (notice states 'None')

Solicitation documents (2)

• rfi-1000572132-en.pdf PDF · Text searchable
• amendment001-1000572132.zip ZIP · Not indexed (archive or very large file)

Links go to the official files. Search the text of all indexed tender documents: document search